Wilson James, the provider of specialist security, construction logistics and aviation services, was announced as the winner of the prestigious Inspiration in HR Award at the Security & Fire Excellence Awards 2020. The Inspiration in HR Award recognizes the outstanding work done by HR teams and recognizes those who have a significant impact on the companies they serve.
The Security & Fire Excellence Awards, known as the “Security Industry Oscars,” are sponsored by IFSEC and FIREX and judged by a jury of independent experts from across the fire and security sectors, including end-users, academics and the police. Due to the current lockdown, this year’s virtual event was hosted by TV presenter Stephen Mulhern. People from across the industry went online to celebrate all the best.
Wilson James’ winning entry focused on his efforts to ensure the well-being of his 5,000+ employees during the coronavirus pandemic and how he dealt with the unique challenges the situation posed. The HR team worked closely with the company’s learning, communications and operations departments to develop and implement a number of initiatives that will help maintain high levels of mental and physical health, and equally important to recognize and respond when people have problems.
The Keeping Well initiative includes a range of video and print resources configured in collaboration with Mind, covering topics such as working from home, staying active and healthy, eating well, avoiding fake news and conspiracy theories, and dealing with stress and anxiety . It offers practical tips on how to manage mental health and stay positive by participating in activities like yoga, meditation, volunteering online, or getting creative through art, gardening, and cooking. This resource library is designed to help everyone regardless of active duty / vacation status and taking into account different needs. It’s on Wilson James’ proprietary learning platform, the WJ Hub, which has seen traffic increase 51% since March.
Communication and engagement with employees are vital. So Wilson James launched weekly Keeping Well webinars on a variety of wellbeing topics. In addition, the hub hosts wellness on Wednesdays and Fridays, including events for children and resources for parents who teach at home, and works with The Wellbeing Project to deliver personalized resilience training to 400 managers across the company. Keeping Well was welcomed throughout the company. Management regularly sent out electronic newsletters and hosted online Q&A and town hall meetings. Managers were in regular contact with team members to let them know what was happening across the company.
Keeping Well has been internally funded and by diversifying its delivery systems and platforms, Wilson James has successfully deployed human resources across all service lines, empowering managers to meet the needs of their teams and creating a value-driven commitment in times of crisis. The benefits were exceptional and included improved working relationships and customer confidence.
After Wilson James was named the Inspiration in HR Award winner, Rosa Osman, the company’s director of learning and development, stated, “On behalf of everyone who helped keep Keeping Well up and running, I am delighted that our efforts are made were recognized in this way. Our goal in developing this ambitious feel-good program was to support our employees in these challenging times and to implement several initiatives that can have a positive impact on them and their families. Wellbeing is completely embedded in the Wilson James ethos, and it’s not only good for business but just right. “